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9:20 AM PT -- Kanye's attorney, Howard King, tells us the countersuit "is the same generic response Lloyd's files when they don't want to honor a legitimate claim but can't find a factual basis to deny the claim."

Kanye West isn't getting paid for his canceled tour because Lloyd's of London believes his breakdown was his own fault, and fueled by prescription drugs and illegal drugs ... according to a new lawsuit.

Lloyd's filed a countersuit against Kanye's Very Good Touring, and in the docs, says he refused to produce information it needs to determine whether to cover his losses after pulling the plug on the Saint Pablo Tour last year.

Lloyd's doesn't state specifically that Kanye was using drugs and/or booze, but claims something he did triggered the policy exclusions that refer to using substances. You'll recall ... in the original lawsuit, Kanye's touring company claimed Lloyd's was dragging its feet because it believed his breakdown was triggered by marijuana.

Kanye sued the insurer for $10 mil. In its docs, Lloyd's says it wants the judge to rule it's free and clear to NOT pay Kanye a dime.

The family of one of R. Kelly's alleged sex captives doesn't see nothing wrong with a little ambush -- as they applied pressure to the singer by rolling up to his crib with cops.

TMZ obtained video of Joycelyn Savage's family arriving at Kelly's Atlanta home Tuesday with a couple of police units. The move came after Kelly gave them the cold shoulder when they requested a meeting with Joycelyn.

The Savages didn't back down -- law enforcement sources tell us the family asked for a welfare check for their daughter, whom they believe is living at the house against her will. We're told a woman in Kelly's camp answered the door and said Joycelyn wasn't home. Unclear if Kelly was there.

Cops say they eventually spoke with Joycelyn over FaceTime, but she told them she was fine -- as she's said in the past -- and didn't want to speak to her family.

Pastor Joel Osteen says his church was unfairly criticized for locking its doors to Hurricane Harvey evacuees.

The man who leads the Lakewood Church in Houston says the doors were always open, despite the video TMZ posted which was shot Monday ... showing the church was accessible yet the doors were locked.

Osteen says it was a confusing time and says if people were turned away it may have been the fault of a security company.

At any rate, the doors are now open, Osteen says the church is in it for the long haul and hundreds of people are now calling his place of worship a temporary home.

Mary J. Blige went searching for a real lovely tan ... and seemed to find it poolside in Miami.

Mary was lounging Tuesday in Miami Beach where she was rockin' a skimpy bikini and showing off her banging bod from the front and the back.

The 46-year-old superstar is one of a handful of artists who had to postpone shows in Houston over the weekend due to Hurricane Harvey. Looks like she's putting her downtime to good use.

Strength of a woman, indeed.

Master P thinks Kevin Hart is missing the boat by strong-arming celebs into donating $25k for Harvey relief.

The hip-hop mogul has personally donated a significant amount but won't say how much, and he thinks that's the way it should be. People shouldn't be judged by how much they give ... they should give from the heart, and it's not a competition.

Master P knows a thing or 2 about hurricanes ... he's from NOLA and helped with the Katrina disaster relief.

Michael Rooker's a pro when it comes to relaxing -- which turns out to be a slight problem while filming sentimental scenes with Chris Pratt.

We got Michael at LAX and he talked about the "Guardians of the Galaxy Vol. 2" blooper that's had fans cracking up. It's from his character Yondu's funeral scene, and since cameras couldn't show him breathing ... he had to chill himself out.

He pulled it off ... getting REAL chill, as in zonked out and snoring. Michael blames it all on his co-star, Chris, and told us it happened more than once. Or twice.

Dude loves his sleep.

Joel Osteen ain't lying about not being able to open his megachurch earlier to Houston flood victims ... this according to the gospel star who worked with Joel for years.

We got Grammy winner Israel Houghton Tuesday night at Catch and asked what he made of the backlash Joel's been catching for turning away flood evacuees on Monday, before finally opening Lakewood Church on Tuesday.

Israel was a church member and performed there for 15 years -- and assured us he knows the "real deal" ... as he backed up Joel's word that the church was too flooded.

Kendra Lust has a huge bone to pick with K.C. Royals G.M. Dayton Moore -- claiming the baseball honcho is dead wrong about linking porn to domestic violence.

Lust -- AVN's reigning "MILF Performer of the Year" award winner -- came out swinging hard against Moore ... claiming she's sick of people blaming adult videos for their problems without a shred of evidence.

"In all honesty, I think that porn helps keep people's relationships healthy," Lust says.

"It helps keep [people] safe from maybe going out and being unfaithful to their spouse ... it helped my life a lot."

Lust slams Moore's insinuation that porn is dangerous like booze and drugs as a "cop out" -- and says he needs to support it ... instead of demonizing it.

Bun B and the people behind Ariana Grande's Manchester benefit concert have jumped on the Hurricane Harvey relief effort by organizing a massive telethon ... TMZ has learned.

Sources connected to the event tell us, Bun -- a Houston rap legend -- and the good folks who organized the One Love Manchester show have targeted September 12 for the event, and they have gotten commitments from the major TV networks to run it live in primetime.

Jamie Foxx -- a Texas native himself -- will also be heavily involved ... he teased the event Tuesday on IG.

Dale Earnhardt Jr. has found the secret to boosting his Uber rating -- MONEY!

The NASCAR legend got the Uber blues on Saturday when he learned his rating was a crappy 4.0 on the 5.0 scale. He tweeted about it, "That's complete sh*t."

Uber immediately reached out to Dale and tried to help him with some quick tips ... and Junior says his rating's been way up ever since.

"I've been tipping really good and been nice to the driver ... and it's working out! My ratings are up!"

Earnhardt says he's cool with the company now -- and says it's the best way to go out if you plan on boozing.

Justin Bieber is either nuts about pressed juice or just one happy-go-lucky kinda baller after dinner.

We got the Biebs grinning ear-to-ear leaving Il Pastaio Tuesday night in Bev Hills ... and we gotta ask, what triggered such a huge laugh?

Here's what we do know -- his swollen balls triggered a lawsuit back in May after "an immoral employee" sued the hospital where Justin checked into for what turned out to be a swollen testicle.

Someone cue Jerry Lee Lewis' "Great Balls of Fire."

TMZ Sports has obtained video of Kansas City Royals pitcher Danny Duffy face-to-face with cops while being popped for DUI in a Burger King drive-thru.

It all went down in Overland Park, Kansas around 7:35 PM on Sunday evening. The person shooting the video thought it was crazy that someone could get a sobriety test in the BK parking lot -- she had no idea it was the World Series star.

You can see 6'3" Duffy with the shaved head and the green sweatshirt.

BK employees told KCTV5 that he ordered a combo meal and some burgers -- but passed out behind the wheel before getting to the pickup window. Cops woke him up and he was cited for DUI before being released to a friend.

He never got that combo meal.

Jeremy Meeks is the undisputed rebound champ ... IF the massive rock on his heiress GF's hand is indeed proof he's locked her down.

The felon-turned-model and Chloe Green -- whose father has a $5 BILLION empire -- hit up Nobu Tuesday in Malibu tamely holding hands, and perhaps ... tried to hide her new bling

But Jeremy and Chloe posted a video of themselves all over each other, and Chloe's ring -- which looks awful engagement-y -- was blindingly obvious. It may appear to be on her right hand, but remember it's a selfie so the image is flipped.

The fast lane seems to suit Jeremy. He filed for separation from his wife just last month.

Boyz II Men crooner Shawn Stockman knows you can't stay on top forever so he's got no hard feelings sharing the all-time record for most weeks at number one on the Billboard 100 with "Despacito."

The 16-week record was previously held by the 1995 Boyz II Men and Mariah Carey duet "One Sweet Day", but "Despacito" just tied the record.

When we got Shawn at LAX Tuesday, he had an interesting spin ... Boyz II Men weren't a one-hit wonder -- "I'll Make Love to You" spent 14 weeks at No.1, "End of the Road" spent 13 weeks at No. 1 -- so he's not seeing it as defeat.

As much as people are suffering in the wake of Hurricane Harvey, pets are going through it just as bad ... according to one expert.

Professional pet sitter and veterinary nurse Diana Carreon says animals process displacement and trauma the same as humans. She explains how the emotional impact of Harvey can impact pets ... from withdrawal to aggressiveness.

Diana also says animals can suffer PTSD in ways similar to humans, and their recovery process varies wildly. She also says the only cure for certain, significant trauma may be meds.

Scott Disick's stunning Hidden Hills home is up for rent, if you got $60k a month to spare, but not just anyone is eligible for a walk-thru.

We're told Scott's aware Kardashian fans might want a peek inside the crib so anyone wanting to see the place will go through a strict vetting process.

We're told Scott's hoping to score a long-term lease with the option to buy ... and the home's not cheap.

Scott bought the 7 bed, 6 1/2 bath house for $6 million in 2015 and made a bunch of upgrades before putting it back on the market 6 months later for $8.8 million. It didn't move so the price was dropped to $7.8 million. Tomer Fridman of Compass has the listing.